This California Privacy Notice (“Notice”) is for California residents and supplements Tuya Privacy Policy. This Notice explains how we may have collected, used, and shared your Personal Data in the past twelve (12) months and how to exercise your rights under the California Consumer Privacy Act (“CCPA”).
Right to Know
Under CCPA, you have the right to request that we disclose to you the Personal Data we collect, use, or disclose, and information about out data practice. Each category of Personal Data that may be used by us or shared with third parties for business purposes is categorically outlined below.
We collect the following categories of Personal Data to
(1) provide you Service;
(2) operate and improve our Services;
(3) manage accounts;
(4) handle contact and support requests;
(5) process marketing and non-marketing communications
(6) contact research for internal business purposes, and
(7) fulfill legal compliance obligations.
1. Registered account:
• Account data
• Transactional and purchase/payment details (based on the service you require)
• Session data
• Name and role details in business communication
• Device information;
• Usage data
• Cookie, other passive trackers
• Server log files
• Suggestions, complaints, inquiries, opinions, feedback through Customer Service Portal or Help Center.
2. Web visitors
• Session data
• Device information
• Usage data
• Cookie, other passive trackers
• Server log files
3. Personnel and Applicant
• Job Application Information
• Device Information
• Usage Data
• Location Information
• Smart Device Data
We may disclose above listed categories of Personal Data to:
• Our third-party service providers who perform certain business related functions for us;
• Our customers and other business partners who provide you access and use to our Sites and Services;
• Our affiliate or other third-party in event of any reorganization;
• Subsidiaries or affiliates within the corporate family;
• Other parties when it is necessary and appropriate for legal compliance purposes;
• Other parties with prior notice and your informed consent.
To learn more details about the categories of Personal Data we collect, the categories of sources from which the Personal Data is collected and the categories of third parties with whom we may share Personal Data, click here.
Right to Access
To obtain a copy of the Personal Data we may currently hold about you, you may:
If you are a California resident, the CCPA allows you to opt-out the sale of your Personal Data. To opt-out of these “sales”, please follow the Do not Sell Your Personal Data and confirm your decision.
Right to Non-Discrimination
We will NOT discriminate against you for exercising any of these rights.
In your request, please make clear what Data you would like to have changed, whether you would like to have your Personal Data deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Data. Please also note that to protect your data and the integrity of our Products, we may need to verify your identity before processing your request, so that we precisely locate your Personal Data.
You do not have to pay a fee for executing your personal rights. According to California Consumer Privacy Act, we will complete your privacy request within 45 calendar days.
Guidance for Authorized Agents
The California Consumer Privacy Act of 2018 (“CCPA”) recognizes a variety of privacy rights for Californian consumers. According to the CCPA, we as a business is required to provide channels for the consumers to exercise their rights, including the rights, via a verifiable request, to
(i) disclose and access the personal data that we collect, use, disclose, and “sell”; and
(ii) delete the consumer’s personal data.
Per the CCPA, consumers may exercise their rights through an authorized agent. Therefore, we provide this guidance for authorized agents acting on behalf of consumers regarding exercise of the above rights under the CCPA.
If the consumer has a Tuya account
Authorized agents acting on behalf of consumers with a Tuya account can exercise their rights through Tuya account, please kindly note the following rights will be handled respectively:
1. Right to know: You can check the categories of personal information being collected, processed, shared or used are recorded in this Notice.
2.Right to access and right to be forgotten: You may access to or delete consumer’s personal information through submitting the request in the Help Center with technical support:
It is important to note that a valid login is required to access or delete personal information associated with a Tuya account. This safeguard is in place to protect the security of consumer data. Once the request is submitted by the authorized agent, the request will be handled automatically.
If the consumer does not have a Tuya account
If the consumer does not have a Tuya account or would like to export or delete personal information not linked to a Tuya account, the following instructions may allow you to excise your right:
1. 1.Right to know: You can check the categories of personal information being collected, processed, shared or used are recorded in this Notice.
2. Right to access and right to be forgotten: Your personal information will be deleted right after you clean your cookies upon the visiting pages. Or, You can make a request directly to privacy@tuya.com. As this request is for data outside of a logged-in Tuya account, we require at least two identification elements, such as a verified email or phone number, for verification purposes prior to processing the request.
Contact for more information
If you have additional questions about this Notice or how to exercise your rights under the CCPA, please contact us: privacy@tuya.com